Terms of service

Terms of Service

Effective Date: 28/02/2026
Business Name: Dose Apparels Ltd trading as Dose Scrubs
Registered in: England and Wales
Website: shopdose.co.uk

1. About Us

These Terms of Service govern your use of our website and the purchase of products from Dose Scrubs. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, you must not use this website.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old; or

  • You have permission from a parent or legal guardian

  • The information you provide is accurate and complete

We reserve the right to refuse or cancel orders at our discretion.

3. Products

We make every effort to ensure that:

  • Product descriptions are accurate

  • Images reflect products as closely as possible

  • Prices are correct

However:

  • Colours may vary slightly due to screen settings

  • Minor variations in stitching or fabric batches may occur

  • All sizes are approximate

Nothing in this section limits your rights under UK consumer law.

4. Orders & Contract Formation

When you place an order:

  1. You will receive an order confirmation email.

  2. This email does not constitute acceptance of your order.

  3. A contract is formed only when we dispatch your goods.

We reserve the right to:

  • Cancel orders due to pricing errors

  • Refuse bulk or suspicious orders

  • Limit quantities

If we cancel your order, you will receive a full refund.

5. Pricing & Payment

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time. However, the price you pay will be the price displayed at checkout.

Payment must be made in full before goods are dispatched.

6. Delivery

Delivery times are estimates and not guaranteed.

We are not liable for delays caused by:

  • Courier services

  • Customs processes

  • Events outside our reasonable control

Risk in the goods passes to you upon delivery.

7. Returns & Refunds

Your rights regarding cancellations, refunds, and faulty goods are set out in our Returns & Refund Policy.

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

8. Custom & Personalised Items

Customised or embroidered scrubs:

  • Cannot be cancelled once production has started

  • Are non-refundable unless faulty

You are responsible for ensuring all personalisation details are correct before submission.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Branding

  • Product designs

  • Text

  • Images

Is the property of Dose Scrubs and may not be copied, reproduced, or used without written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or damage the website

  • Use automated systems to extract data

  • Resell products without permission

We reserve the right to restrict access for misuse.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any matter that cannot legally be excluded under UK law

To the fullest extent permitted by law, we shall not be liable for:

  • Indirect or consequential losses

  • Loss of business, revenue, or profits

  • Delays outside our control

Our total liability shall not exceed the value of the goods purchased.

12. Medical Disclaimer

Dose Scrubs provides medical apparel only.

We do not provide medical advice, clinical guidance, or healthcare services through this website.

13. Data Protection

We process personal data in accordance with the UK GDPR and our Privacy Policy.

By using this website, you consent to such processing.

14. Force Majeure

We are not responsible for failure or delay caused by events beyond our reasonable control, including:

  • Natural disasters

  • Strikes

  • Government restrictions

  • Supply chain disruption

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this website.

Continued use of the website constitutes acceptance of the updated Terms.

17. Contact Information

Dose Scrubs
Email: sales@doseapparels.com